Overview
This Privacy Policy applies to this website and information you provide to Centerline Services LLC through it. It does not apply to an unrelated third-party website, product, or service that may be linked from this site.
Information we collect
Information you provide
When you submit a quote request, we ask for your name, telephone number, email address, city, service needed, project description, and preferred contact method. You may also provide a street address. If you contact us another way, we may receive the information contained in that communication.
Please do not submit Social Security numbers, payment-card details, bank information, medical information, or other sensitive personal information through the quote form. The website does not collect payment through the quote form.
Information collected automatically
Our hosting and security providers may process limited technical information needed to deliver and protect the site, such as your IP address, browser and device type, operating system, request time, referring page, and pages requested.
Spam and bot protection
The quote form uses Cloudflare Turnstile to distinguish people from automated traffic. Turnstile may process technical signals such as an IP address, browser information, and request details for security purposes. Learn more in Cloudflare’s Turnstile Privacy Addendum.
How we use information
We may use information collected through the site to:
- review and respond to quote or service requests;
- contact you using the method you select;
- clarify project details, prepare estimates, and schedule work;
- provide, administer, and improve our services;
- protect the website and prevent fraud, spam, or misuse;
- maintain appropriate business records; and
- comply with applicable law and enforce our agreements.
Selecting text message as your preferred contact method gives us permission to reply about that request by text. Message and data rates may apply. You can ask us to stop texting at any time.
Retention and security
We keep personal information only as long as reasonably necessary for the purposes described above, including responding to your request, maintaining service and tax records, resolving disputes, and meeting legal obligations. Retention periods may vary based on the nature of the request and whether it becomes a customer relationship.
We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, email, or storage system can be guaranteed completely secure, so please use care when deciding what to send online.
Your choices
You may ask what personal information we have about you, request a correction, or ask us to delete it, subject to records we must retain for legal or legitimate business purposes. You may also change your communication preference or ask us to stop contacting you.
To make a request, use our contact page or call 770-925-5938. We may need to verify your identity before completing a request.
Children’s privacy
This website and our services are intended for adults seeking residential services. They are not directed to children under 13, and we do not knowingly collect personal information from a child under 13. If you believe a child has provided information through the site, please contact us so we can address it.
Changes to this policy
We may update this Privacy Policy as our website, services, or legal obligations change. The effective date at the top will show when the latest version took effect. Material changes will be posted on this page.
Contact us
Questions or requests about this policy can be directed to Centerline Services LLC through our contact page or by calling 770-925-5938.
Please also review our Terms of Service.